After getting a water bill from LVVWD that was 10 times my normal amount, I figured out that my pool had a huge leak, but I was unable to figure out where. I spent several hours looking at reviews on Google on who to call and I decided to call Jorge. Not only was he very responsive, but he got out to my house amazingly fast and was able to find a leak in my return line under the concrete. He quoted me a price which I found very reasonable and got to work right away. The way he did the repair was truly amazing. Rather then jack hammer a lot of the slab he made a square cut into it and was able to install a new piece of the return line and fix the leak. He then filled the square hole with concrete with the same texture as the rest of it, dried and then painted it and matched exactly. You could never tell there was any work done. His craftmanship and attention to detail really impressed me, besides the reasonable price and always keeping in contact with me as the repair progressed. Being a small business owner myself in Las Vegas I know how important it is to do outstanding work and Jorge was outstanding. I also had him replace some of the valves as they were old and worn out. If you are looking for an excellent pool repair company, Excellent Pool Services is the right company to call.
Michelle Jones
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June 25, 2023
Superior Customer Service! I contacted them on a Wednesday and by Saturday the job was complete! I feel extremely confident to refer them to anyone! Keep up the exceptional work!
Sam Troy
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December 17, 2023
Excellent is the perfect word to describe Excellent Pool Service. I had a very large underground leak under my concrete patio.Daniel sent out a leak detection expert and in three days everything was fixed. I have been calling Daniel and George for repairs the last two years. They are always on time and were able to fix any pool problems I had. They are the best in service,reliability and courtesy. I would recommend them anytime. Thanks
EDWARD STUBER
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August 07, 2022
After dealing with other companies and getting the run around for 2 weeks and getting no where... in triple digit Temps. with no pool pump. I called these guys and they were at my house in a few hours and had the pump replaced in less than 2 hours!!! Awesome service and professional techs. Excellent Pool Services is my go to from now on!!
Melissa Marks
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June 02, 2022
Revised- price increase was over a year. However I took off a star because George has texted me 5 times in the last 5 minutes calling me a liar. Kind of scary to me.
Disappointed to have to change my review but our service steadily declined after we didn’t use them to replace our pool pump. George insisted that no fix was possible and it had to be replaced at over $2000. We had another company repair the pump for $350 and it has worked fine. We wanted to replace our filters-George wanted over $500, another company did it for $325. In the meantime, debris that we could not reach was left in our pool, and algae patches started to form. In spite of of my specific requests, these items were not addressed. George said that the algae was due to our filters being old…even though they were actually brand new. Finally, they have raised their prices twice in the last 5 months resulting in a 25% increase.
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After getting a water bill from LVVWD that was 10 times my normal amount, I figured out that my pool had a huge leak, but I was unable to figure out where. I spent several hours looking at reviews on Google on who to call and I decided to call Jorge. Not only was he very responsive, but he got out to my house amazingly fast and was able to find a leak in my return line under the concrete. He quoted me a price which I found very reasonable and got to work right away. The way he did the repair was truly amazing. Rather then jack hammer a lot of the slab he made a square cut into it and was able to install a new piece of the return line and fix the leak. He then filled the square hole with concrete with the same texture as the rest of it, dried and then painted it and matched exactly. You could never tell there was any work done. His craftmanship and attention to detail really impressed me, besides the reasonable price and always keeping in contact with me as the repair progressed. Being a small business owner myself in Las Vegas I know how important it is to do outstanding work and Jorge was outstanding. I also had him replace some of the valves as they were old and worn out. If you are looking for an excellent pool repair company, Excellent Pool Services is the right company to call.
Superior Customer Service! I contacted them on a Wednesday and by Saturday the job was complete! I feel extremely confident to refer them to anyone! Keep up the exceptional work!
Excellent is the perfect word to describe Excellent Pool Service. I had a very large underground leak under my concrete patio.Daniel sent out a leak detection expert and in three days everything was fixed. I have been calling Daniel and George for repairs the last two years. They are always on time and were able to fix any pool problems I had. They are the best in service,reliability and courtesy. I would recommend them anytime. Thanks
After dealing with other companies and getting the run around for 2 weeks and getting no where... in triple digit Temps. with no pool pump. I called these guys and they were at my house in a few hours and had the pump replaced in less than 2 hours!!! Awesome service and professional techs. Excellent Pool Services is my go to from now on!!
Revised- price increase was over a year. However I took off a star because George has texted me 5 times in the last 5 minutes calling me a liar. Kind of scary to me. Disappointed to have to change my review but our service steadily declined after we didn’t use them to replace our pool pump. George insisted that no fix was possible and it had to be replaced at over $2000. We had another company repair the pump for $350 and it has worked fine. We wanted to replace our filters-George wanted over $500, another company did it for $325. In the meantime, debris that we could not reach was left in our pool, and algae patches started to form. In spite of of my specific requests, these items were not addressed. George said that the algae was due to our filters being old…even though they were actually brand new. Finally, they have raised their prices twice in the last 5 months resulting in a 25% increase.